1. Who We Are
Website: www.AITP.uk
Privacy email: Info@AITP.uk
2. Information We Collect
We may collect:
- Name and email address
- Organisation and job role
- Training or service enquiry details
- Booking and payment information
- Communications sent to us
- Information needed to deliver consultancy or training
- Basic website usage and cookie information
Please provide accurate and current information.
3. How We Use Information
We use personal information to:
- Respond to enquiries
- Manage training registrations and bookings
- Deliver consultancy and training services
- Process payments and maintain transaction records
- Communicate service updates
- Manage complaints and legal requests
- Improve website and service delivery
- Meet legal, tax and regulatory obligations
4. Lawful Bases
Depending on the purpose, we process personal information because:
- It is necessary to take steps before or perform a contract
- We have a legal obligation
- We have a legitimate business interest
- The individual has provided consent
Where consent is used, it may be withdrawn by emailing:
6. International Data Transfers
Some technology providers may process information outside the United Kingdom.
Where this occurs, we will use appropriate safeguards required by applicable data-protection law.
7. How Long We Keep Information
We retain personal information only for as long as it is needed for:
- The relevant enquiry or service
- Contract and payment administration
- Legal, tax and regulatory requirements
- Resolving complaints or disputes
Retention periods will be reviewed and information will be deleted or anonymised when it is no longer required. UK GDPR does not prescribe one universal retention period, so organisations must set and justify periods based on purpose.
8. Information Security
We use reasonable organisational and technical measures to protect personal information.
Access is limited to authorised people and providers who need the information for their work.
9. Your Rights
Depending on the circumstances, individuals may have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of information
- Request restriction of processing
- Object to certain processing
- Request transfer of information
- Withdraw consent
- Raise a complaint
Data-protection law gives individuals rights over how organisations use their personal information.
To exercise a right, email:
We may request information needed to confirm identity and understand the request.
11. Marketing Communications
We will send marketing communications only where there is an appropriate lawful basis.
Recipients may unsubscribe using the link provided in the communication or by emailing:
12. Complaints
Privacy concerns should first be sent to:
Please include enough information for us to understand and review the concern.
You may also raise a complaint with the UK Information Commissioner’s Office.
13. Changes to This Policy
We may update this Privacy Policy when our services, technology or legal obligations change.
The latest version will be published on this page with its effective date.